Hi all -- there was a thread not too long ago about shipping issues. However, everyone seemed to mostly touch on how long items took to arrive once shipped. However, I'm having a slightly different issue and I'm wondering if I'm the only one out there or what the issue might be.

I placed an order on Wednesday, 9/27. That was one week ago. I've been checking my order status every day, and it says that it's in progress, but still has not yet been shipped! Is that normal for items to wait a week before leaving the warehouse? I received my order confirmation and summary via e-mail instantly after placing the order. I was hoping I'd have my items by now (my first very purchase from the AG Web site!).

Thanks in advance,
Erin